Help with what comes next.
Just had a diagnosis, or worried about someone's memory? Our plain-English guides explain what dementia is, what help you're entitled to, and how to plan ahead.
After a diagnosis
Three things worth doing first
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Step 1: Talk to us
Call us for a friendly chat about what's happening and what would help. You don't need a formal diagnosis.
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Step 2: Check your money
Most people with dementia can claim at least one benefit, and Council Tax may be reduced. Our Benefits and Finances guide explains how.
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Step 3: Plan ahead
Set up Lasting Power of Attorney while you can. Our Planning for the Future guide walks you through it.
Our guides
Plain English, written for families
Read them online, a section at a time. Each guide has a list of contents so you can jump to what you need.
- Understanding Dementia What dementia is, the most common types, early signs, and what happens after a diagnosis. Read the guide
- A Carer's Guide Practical tips for day-to-day caring, ideas for the difficult moments, and looking after yourself. Read the guide
- Benefits and Finances The main benefits and discounts, paying for care, and looking after someone else's money. Read the guide
- Know Your Rights The legal protections and support that people living with dementia and their carers are entitled to. Read the guide
- Planning for the Future Lasting Power of Attorney, wills, advance care plans, and talking about what matters. Read the guide
Who else can help
Useful organisations
The local and national organisations we most often point people towards.
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Alzheimer's Society Dementia Support Line
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Dementia UK Admiral Nurse Helpline
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Age UK Advice Line
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Citizens Advice
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Carers UK
- In Suffolk
Suffolk Family Carers
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Office of the Public Guardian (Lasting Power of Attorney)
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Care Quality Commission
Good to know
Your questions, answered
Do I need a diagnosis to get help from you?
I'm worried about someone's memory. What should I do?
Can you help me fill in benefit forms?
Not sure where to start? Let's talk.
We're a local charity, and we've been where you are. Call us for a friendly chat about what would help.

